I'm Mackenzie, and I take immense pride in being the Administrative Assistant and Billing Coordinator for Hope & Serenity Health Services. My profound commitment to aiding others has led me to consider it a privilege to integrate my passion, skills, and background into providing unwavering support to our valued clients. As you continue reading below, I warmly invite you to get to know me better and explore how I contribute to our practice's mission of fostering hope and serenity in the lives of those we serve.
Mackenzie is an accomplished professional with a Bachelor’s degree in Psychology from the esteemed University of Central Florida, which she earned in 2020. Currently, she is diligently pursuing her Master’s in Marriage and Family Counseling, with a clear vision to specialize in couples and relationship therapy. Her passion for helping people navigate their interpersonal dynamics is evident in her academic pursuits.
Beyond her dedication to her studies, Mackenzie also finds joy in various leisure activities. In her free time, you can often find her immersed in the world of books, exploring new places through travel, savoring culinary delights at different restaurants, and enjoying movie time with her beloved feline companion, Louie.
Mackenzie is not only academically proficient but also well-versed in billing and insurance coordination, which is a valuable asset to Hope & Serenity Health Services. With her expertise, she seeks to make the financial aspect of therapy stress-free for both clients and colleagues.
As she approaches the culmination of her studies, Mackenzie is excited to acquire additional credentials and take her skills to the next level when she embarks on her professional journey. In all that she does, Mackenzie is determined to create an atmosphere of hope and serenity for clients.