Hi!

I'm Shannon, and I enjoy being the Billing Coordinator for Hope & Serenity Health Services. I am passionate about the work that I do and enjoy extending compassion and care to the clients we help. I welcome you to read more about me below or stop by H&S to say hello to me and our incredible team!

About Shannon

Shannon Chatterton is a detail-oriented and results-driven Billing Coordinator with over five years of experience in revenue cycle management within fast-paced healthcare environments. She brings proven expertise in claims processing, denial management, and patient accounts—always with a focus on maximizing timely reimbursements while supporting exceptional patient care.

With an Associate of Science in Health and Medical Administrative Services, Shannon is passionate about ensuring the financial health of the practice, balancing efficiency with empathy. Her friendly, team-oriented approach makes her a valuable resource for both colleagues and patients alike.

When she’s not streamlining billing processes, Shannon enjoys spending time outdoors and

spending time with her family.